Nurse Supervisor
Company: University of New Mexico - Hospitals
Location: Edgewood
Posted on: April 28, 2024
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Job Description:
UNM Hospitals participates in the Clinical Advancement Program
(CAP) and depending on your Nursing Education and National
Certifications, you'll work towards one of five CAP levels that
offer increasing compensation. You may earn up to $8.00 in addition
to base pay. Sign-on Bonus and Relocation Reimbursement available!
Department: Care Management Services FTE: 1.00 Full Time Shift:
Days Position Summary: Responsible for the initial review, triage
and assignment of patients to case managers and for the
coordination of all systems and services required for an organized,
multidisciplinary, patient centered care team approach. Assure
quality, cost effective care for the identified patient population.
Supervise staff in the department. Acts as a resource and role
model for staff. The incumbent also functions as a contact person
for the patient, family, health care team members, community
resources and employees. Ensure adherence to Hospitals and
departmental policies and procedures. Patient care assignment may
include Neonate, Pediatric, Adolescent, Adult and Geriatric age
groups. Detailed responsibilities: * PATIENT CENTERED MED - Adhere
to and promote the core expectations of the Patient Centered
Medical Home or Patient Centered Specialty Practice as applicable *
IDENTIFICATION - Identify appropriate patients within designated
specialty area requiring patient case management interventions by
utilizing established procedures including census review, risk
screens, and referral * SUPERVISION - Develop efficient
organizational structure. Supervise employees and select,
terminate, train, educate, correct deficiencies, perform
appraisals, issue discipline, counsel, schedule work assignments;
encourage staff teamwork and growth initiatives * DATA - Perform
assessment, data collection, obtain, review, and analyze
information in collaboration with the patient, family, significant
others, health care team members, employers, and others as
appropriate * ASSESSMENT - Assess the patient's clinical,
psychosocial status and current treatment plans * NEEDS - Assess
the patient/family/significant others needs in relation to the
medical diagnosis and treatment and resources; provide treatment
options, financial resources, psychosocial needs, and discharge
planning in collaboration with appropriate resources *
COLLABORATION - Develop collaborative relationships with other
departments/services and community health care agencies
facilitating and supporting quality care in area of clinical
expertise; act as a resource on complex patient care activities *
ASSIGNMENT - Oversee and assign case loads and staff hours to best
suit Hospitals needs * COVERAGE - Organize case coverage during
absence of staff * PERFORMANCE - Assist in developing standards of
performance, evaluation of performance, and initiates or makes
recommendations for personnel actions * LEADERSHIP - Provide
leadership through identification of problems and opportunities for
improvement, program planning, implementation, and evaluation *
GOALS - Assist the patient, family, significant others to set
patient-centered goals for individual patient, family, and
significant others in collaboration with physicians, staff RNs and
other health care team members * PLAN OF CARE - Develop
comprehensive multidisciplinary plan of care effectively utilizing
tools and resources * DISCHARGE PLANNING - Conduct timely discharge
planning by anticipating patient needs in collaboration with
physicians, staff RN's, and other health care team members *
VARIANCES - Intervene when variances occur in patient
individualized treatment plan * RESOURCES - Coordinate and evaluate
the use of resources and services in a quality-conscious, cost
effective manner and collaborate with appropriate providers to
ensure effective, quality outcomes * INTERVENTIONS - Monitor and
evaluate short-term and long-term patient responses to
interventions in collaboration with quality assurance and
utilization review, maintaining interdependent follow-up as
necessary * VARIANCE - Review variance from standardized protocols
of care with health care team members and implement resolution
strategies * TREATMENT CONFERENCE - Facilitate and/or participate
in conferences providing ongoing evaluation of interdisciplinary
dynamics, goals attainment and treatment management * EDUCATION -
Ensure and/or provide instruction to the patient and family based
on identified learning needs; assess patient/family knowledge,
health status expectations, and locus of control * INFORMATION -
Assist with development of activities and methods to ensure
information is articulated and disseminated to appropriate members
of the health care team * CONTINUITY OF CARE - Collaborate with the
health care team to ensure continuity of patient care throughout
all health care settings; promote effective communication among
health care team members including the patient, family, and
significant others * MEETINGS - Participate in team meetings when
indicated or as directed * CARE PLAN - Incorporate recommendations
and/or services of interdisciplinary team members in the care plan
* COMMUNICATION - Use interpersonal communication strategies with
individuals as well as groups of patients, families, significant
others, and staff to achieve expected outcomes and patient/family
and health care team satisfaction * DOCUMENTATION - Provide routine
verbal and written documentation for the initial assessment and
progress of the patient to other members of the health care team in
a timely manner * ORIENTATION - Participate in orientation,
continuing education of staff RN's and other health care team
members as appropriate * RELATED WORK - Perform related duties and
responsibilities as required * ADMINISTRATION - Perform various
administrative functions such as monitoring expenditures and
preparing reports and correspondence; may participate in a variety
of research projects to develop service plans; may propose changes
to program policies and procedures * DEVELOPMENT - Enhance
professional growth and development through participation in
educational programs, reading current literature, attending
in-services, meetings and workshops * STAFF - Assist in
interviewing, hiring, orienting, training, coaching, evaluating,
counseling, and supervising staff * PATIENT SAFETY 1 - Follow
patient safety-related policies, procedures and protocols * PATIENT
SAFETY 2 - Demonstrate proactive approach to patient safety by
seeking opportunities to improve patient safety through questioning
of current policies and processes * PATIENT SAFETY 3 - Identify and
report/correct environmental conditions and/or situations that may
put a patient at undue risk * PATIENT SAFETY 4 - Report potential
or actual patient safety concerns, medical errors and/or near
misses in a timely manner * PATIENT SAFETY 5 - Encourage patients
to actively participate in their own care by asking questions and
reporting treatment or situations that they don't understand or may
"not seem right" Qualifications Education: Essential: * Bachelor's
Degree Nonessential: * Master's Degree * Bachelor's Degree
Education specialization: Essential: * Related Discipline
Nonessential: * Related Discipline * Nursing Experience: Essential:
3 years directly related experience Nonessential: Bilingual
English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials:
Essential: * RN in NM or as allowed by reciprocal agreement by NM *
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Physical
Conditions: Light Work: Exerting up to 20 pounds of force
occasionally, and/or up to 10 pounds of force frequently, and/or a
negligible amount of force constantly (Constantly: activity or
condition exists 2/3 or more of the time) to move objects. Physical
demand requirements are in excess of those for Sedentary Work. May
require walking or standing to a significant degree or requires
sitting most of the time but entails pushing and/or pulling of arm
or leg controls; and/or may require working at a production rate
pace entailing the constant pushing and/or pulling of materials
even though the weight of materials is negligible. Working
conditions: Essential: * Sig Hazard: Chemicals, Bio Hazardous
Materials req PPE * Subject to an annual contract and performance
appraisal Department: Registered Nurse
Keywords: University of New Mexico - Hospitals, Rio Rancho , Nurse Supervisor, Healthcare , Edgewood, New Mexico
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