Account Service Representative

Company: Onin Staffing
Location: Albuquerque
Posted on: February 18, 2026

Job Description:

Job Description Job Description Overview: Position Summary The Account Service Representative Level 1 is responsible for supporting customers and the sales team by accurately pricing quote requests, entering and processing orders, and responding to inbound customer inquiries. This position plays a key role in ensuring high-quality service, maintaining strong customer relationships, and contributing to the overall efficiency of the sales process. Key Responsibilities Customer Support & Communication Handle inbound calls and emails from customers, distributors, and internal stakeholders Provide product information, order status updates, and general support Maintain a professional and customer-first approach in all interactions Quote & Pricing Support Review customer quote requests and assist in preparing accurate pricing Work closely with internal teams (Sales, Production, Engineering) to confirm product details Ensure all pricing is aligned with company guidelines and margin expectations Order Entry & Processing Process purchase orders with accuracy and attention to detail Verify pricing, product specifications, shipping information, and lead times Monitor order progress and notify customers of any changes or delays Data & System Management Maintain detailed and accurate customer records in CRM and ERP systems Ensure documentation and correspondence are properly tracked and archived Assist in report generation or administrative tasks as needed Skills and Experience: Qualifications & Skills Required: High school diploma or equivalent Strong written and verbal communication skills Detail-oriented with strong organizational abilities Able to manage multiple tasks and deadlines Customer service experience (phone/email-based preferred) Proficient in Microsoft Office (Outlook, Excel, Word) Preferred: Experience in manufacturing, distribution, or the building products industry Familiarity with ERP/CRM platforms Basic understanding of pricing, quoting, or order management processes Personal Attributes Positive, professional, and customer-focused mindset Team player with a willingness to learn Strong problem-solving and follow-through skills Comfortable in a fast-paced environment Benefits: Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Weekly pay $5 prescription drugs $5 doctor's visit copays Free teledoctor service Free counseling services Life insurance included Vision insurance included Dental insurance included Vacation and holiday pay Scholarship Opportunities 401(k) retirement plan Free legal services Our unbeatable employee discount program Apply now so we can hold a spot for you. We can’t wait to talk to you! ––Your ?nin team Company Description Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Plus, every ?nin job comes with our amazing Teammate Benefits program, designed to give you the tools you need to protect your health, your money and the people and things you care about. Tools like: Weekly Pay $5 Prescription Drugs $5 Doctor's Visit Copays Free Teledoctor Service Free Counseling Services Life Insurance Included Vision Insurance Included Dental Insurance Included Vacation and Holiday Pay Scholarship Opportunities NEW! 401(k) Retirement Plan Free Legal Services Our unbeatable employee discount program If this sounds like something you would be interested in, Apply Now so we can hold a spot for you until we can schedule an interview. We can’t wait to talk to you! –Your ?nin team Company Description Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Plus, every ?nin job comes with our amazing Teammate Benefits program, designed to give you the tools you need to protect your health, your money and the people and things you care about. Tools like:\r\n\r\nWeekly Pay\r\n$5 Prescription Drugs\r\n$5 Doctor's Visit Copays\r\nFree Teledoctor Service\r\nFree Counseling Services\r\nLife Insurance Included\r\nVision Insurance Included\r\nDental Insurance Included\r\nVacation and Holiday Pay\r\nScholarship Opportunities\r\nNEW! 401(k) Retirement Plan\r\nFree Legal Services\r\nOur unbeatable employee discount program\r\nIf this sounds like something you would be interested in, Apply Now so we can hold a spot for you until we can schedule an interview. We can’t wait to talk to you!\r\n\r\n–Your ?nin team

Keywords: Onin Staffing, Rio Rancho , Account Service Representative, Accounting, Auditing , Albuquerque, New Mexico