? [6/28/2025] Credentialed Trainer Epic Operations/Full-Time
Company: Christus Health
Location: Santa Fe
Posted on: June 28, 2025
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Job Description:
Description The EPIC Credentialed Trainer will be responsible
for achieving credentialed status; conducting ConnectCARE training
for various applications, developing lesson plans and updating
materials to reflect changes in policies, in the build and in
curriculum; provides telephone support by logging into the
Clinician line and assisting the Service Desk with calls; provides
at-the-elbow support through planned rounding events and other
support activities; works with the ConnectCARE Instructional
Designer, build team leadership and members, Health System leaders
and Education to assure end users are able to use the system,
identifying individuals who may need additional support and
providing that support as needed. The CCT must be an effective
trainer insuring students are able to use ConnectCare with
Confidence Requirements EDUCATION: High School diploma or
equivalent CERTIFICATION/LICENSES: EPIC Credentialed trainer,
preferred If not credentialed must attend and successfully complete
the 5 week Trainer Credentialing Program. Requirements for
successful completion include: a passing grade of 80% or higher on
the competency exam and successfully presenting a training topic
LVN, RN or other clinical License required for clinical application
training assignments SKILLS: - Knowledge and application of adult
learning principles - Proficient in Microsoft applications
including Word, Excel, and PowerPoint - Excellent customer service
skills - Highly effective written and verbal communication and
interpersonal skills to establish working relationships that foster
optimal quality teamwork and education - Strong organizational
skills in managing multiple priorities - Proficient in Captivate or
Camtasia, preferred - Understanding and interpreting clinical and
non-clinical workflows, processes, and terminology in order to
translate information into educationally sound training content
EXPERIENCE: Previous experience documenting in EPIC's electronic
medical record preferred. Two years teaching or related medical
experience preferred. Evidence of previous experience as a trainer
and/or mentor preferred. 1 year of experience in applicable field
within healthcare required. NATURE OF SUPERVISION: -Responsible to:
Credentialed Training Supervisor and Clinical Applications Manager,
in Information Services. ENVIRONMENT: The position may require
occasional support duties during off hours, weekends and holidays.
May be required to travel to perform duties. May be required to
work outside of normal working hours due to project demands.
-Bloodborne pathogen - A General office setting with exposure to
environment. PHYSICAL REQUIREMENTS: Ability to lift and transfer
objects typically not in excess of 25 lbs. Extended use of video
display terminal and keyboard utilizing sound ergonomic
principals.
Keywords: Christus Health, Rio Rancho , ? [6/28/2025] Credentialed Trainer Epic Operations/Full-Time, Education / Teaching , Santa Fe, New Mexico
