Medical Receptionist

Company: Merit Family Medicine
Location: Rio Rancho
Posted on: November 22, 2022

Job Description:

We are a small family practice located in Rio Rancho New Mexico looking to hire a full time medical receptionist who will mainly be working with patients on the phone. We currently have two providers in the office and duties include phone calls and messages throughout the day. We are looking for a fun, upbeat person who will fit in with the energy of our current crew!

Job Purpose:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

* Optimizes patients' satisfaction by scheduling appointments in person or by telephone.

*Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

* Maintains patient accounts by obtaining, recording, and updating personal and financial information.

* Obtains revenue by recording and updating financial information; recording and collecting patient charges.

* Protects patients' rights by maintaining confidentiality of personal and financial information.

* Maintains operations by following policies and procedures; reporting needed changes.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus. Knowlege of EMR is a plus.

Keywords: Merit Family Medicine, Rio Rancho , Medical Receptionist, Healthcare , Rio Rancho, New Mexico