PEER SUPPORT SERVICES SUPERVISOR
Company: University of New Mexico - Hospitals
Location: Bernalillo
Posted on: February 17, 2026
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Job Description:
Minimum Offer $ 30.60/hr. Maximum Offer $ 41.94/hr. Compensation
Disclaimer Compensation for this role is based on a number of
factors, including but not limited to experience, education, and
other business and organizational considerations. Department: UPC
Peer Support FTE: 1.00 Full Time Shift: Days Position Summary:
Assist in the supervision and leadership to a select group of
department staff. Plan, organize, and implement community based
services for clients. Clients served include: Developmentally
Disabled, AIDS, HIV Positive, Physically Disabled and Elderly.
Ensures adherence to Hospital and Departmental Policies and
Procedures. Patient care assignment may include; Neonate,
Pediatric, Adolescent, Adult and Geriatric age groups. Detailed
responsibilities: * PATIENT SAFETY 1 - Follow patient
safety-related policies, procedures and protocols * SUPERVISION -
Develop efficient organizational structure. Supervise employees and
select, terminate, train, educate, correct deficiencies, perform
appraisals, issue discipline, counsel, schedule work assignments;
encourage staff teamwork and growth initiatives * COVERAGE -
Organize case coverage during absence of staff * LEADERSHIP -
Provide leadership through identification of problems and
opportunities for improvement, program planning, implementation,
and evaluation * DEVELOPMENT - Enhance professional growth and
development through participation in educational programs, reading
current literature, attending in-services, meetings and workshops *
RELATED WORK - Perform related duties and responsibilities as
required * PATIENT SAFETY 2 - Demonstrate proactive approach to
patient safety by seeking opportunities to improve patient safety
through questioning of current policies and processes *
ADMINISTRATION - Perform various administrative functions such as
monitoring expenditures and preparing reports and correspondence;
may participate in a variety of research projects to develop
service plans; may propose changes to program policies and
procedures * PATIENT SAFETY 3 - Identify and report/correct
environmental conditions and/or situations that may put a patient
at undue risk * OPERATIONS - Oversee some facets of the daily
operations of the organizational unit, ensuring compliance with
University, State, and federal laws, policies, and regulations *
COMMUNITY RELATIONS - Represent the organization at various
community and or/or business meetings; promote existing and new
programs and/or policies * PATIENT SAFETY 4 - Report potential or
actual patient safety concerns, medical errors and/or near misses
in a timely manner * PERFORMANCE - Develop standards of performance
consistent with professional organization standards, evaluate
performance, initiate personnel actions or make recommendations for
personnel actions as appropriate * SUPERVISION - Oversee the work
of other personnel by training, allocating and monitoring work *
SUPPORT - Performs work of similar nature * CASE MANAGEMENT -
Oversee and assign clients case loads and staff hours to best suit
clients and hospitals need * SUPERVISION - Assist the program
manager in selecting, training/orienting and assigning department
staff * SUPERVISION - Assist in developing standards of
performance, performance evaluation; initiate or make
recommendations for personnel actions * SUPPORT - Mobilize
resources to the benefit of client * SUPPORT - Provide required
data for service accountability expenditures; prepare care
summaries and special reports * PATIENT SAFETY 5 - Encourage
patients to actively participate in their own care by asking
questions and reporting treatment or situations that they don't
understand or may "not seem right" * SUPPORT - Provide consultation
to staff to determine client service needs; participate in internal
planning, case review and quality assurance activities of the
department * EVALUATE - Reassess and evaluate staff effectiveness
with clients on a periodic basis, monitor client changes and needs
* SUPPORT - Assist staff in needs assessment/evaluation of clients
medical and social needs and functional limitations; apply client
needs assessment to determine eligibility for program services *
POLICY & PROCEDURE - Maintain established departmental policies and
procedures, objectives, and quality assurance programs
Qualifications Related Education and Experience may be substituted
for one another on a year for year basis. Education: Essential: *
Bachelor's Degree Education specialization: Essential: * Related
Discipline Experience: Essential: 3 years directly related
experience Nonessential: 5 years directly related experience
Credentials: Essential: * CPR for Healthcare/BLS Prov or Prof
Rescuers w/in 30 days * Valid New Mexico Driver's License * UNM
Vehicle Operator's Permit w/in 60 days Nonessential: * Certified
Psychosocial Rehabilitation Practitioner Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally
(Occasionally: activity or condition exists up to 1/3 of the time)
and/or a negligible amount of force frequently (Frequently:
activity or condition exists from 1/3 to 2/3 of the time) to lift,
carry, push, pull, or otherwise move objects, including the human
body. Sedentary work involves sitting most of the time, but may
involve walking or standing for brief periods of time. Jobs are
sedentary if walking and standing are required only occasionally
and all other sedentary criteria are met. Working conditions:
Essential: * No or min hazard, physical risk, office environment *
Subject to random alcohol and substance testing * May perform
subordinate tasks in high census/vol * Tuberculosis testing is
completed upon hire and additionally as required Department:
Behavioral and Mental Health
Keywords: University of New Mexico - Hospitals, Rio Rancho , PEER SUPPORT SERVICES SUPERVISOR, Healthcare , Bernalillo, New Mexico
