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Cashier & Crew - Mac's Steak in the Rough - Rio Rancho

Company: The Fresquez Companies
Location: Rio Rancho
Posted on: September 21, 2022

Job Description:


Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. "Doing business with integrity, while serving our guests exceptionally" is our mission statement. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with.

We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must!

Why Join Our Team?

* $500 Sign On Bonus
* Referral Bonus
* Full or Part Time Available
* Flexible Scheduling
* Medical, Dental and Vision
* 401(K)
* Tuition Reimbursement
* Competitive Pay
* Meal Discounts
* We promote within

Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one guest at a time.)"

Our cashiers are the face of the company. Exceptional customer service skills are integral. Whether you meet the guest in person, drive-thru, car hop, or by phone, you will kindly greet the guest, take their order, fill drinks, accept payment, and put orders together. Cashiers are also responsible for maintaining a clean lobby area, filling straws, napkins, condiments, sweeping and mopping, and wiping down tables and drink stations. Menu knowledge is important, as is effective listening, speaking, and communication skills. Sensitivity to guests' individual needs is a must.

Essential Functions:

* Answer guest questions regarding menu, pricing, and other related questions.
* Operate a cash register.
* Accept payment via cash, credit card, or gift card/certificate and make change when appropriate.
* Balance cash drawer and open and close according to restaurant and cash handling procedures.
* Calculate appropriate discounts to determine price.
* Maintain appropriate portion control according to Fresquez standards.
* Wrap or bag food for guests.
* Take and complete drink orders for guests.
* Food preparation.
* Maintain proper food handling standards.
* Stocks restaurant and lobby area as needed.
* Maintain restaurant cleanliness.
* Other duties as required or assigned.
* This is a safety sensitive position.

General Requirements

Skills & Qualifications:

Organization, Attention to Detail, Basic Math Skills, Thoroughness, Excellent Listening and Communication Skills, Ethical Conduct, High Integrity, Personal Responsibility and Initiative, Safety Conscious, Cleanliness, Relationship Building.

* Strong knowledge and understanding of company and FDA standards, processes and procedures.
* Detail oriented.
* Excellent listening skills.
* Team Player - Ability to act in a collaborative manner, which helps to create an environment of respect and professionalism that is always displayed toward management, co-workers, guests, and vendors.
* Effective organizational and time management skills; able to manage multiple priorities.
* Ability to work under pressure and to be flexible and adept at varying and changing demands.
* Able to work at a fast pace in an effective manner.
* Effective interpersonal communication and interpersonal skills with co-workers including other cooks, servers, and management.

Work Environment:

This job operates in a fast-paced restaurant setting and is frequently subjected to heat, steam, fire, and noise. This role routinely uses standard restaurant equipment such as: ovens, cook tops, griddles, deep-fat fryers, grills, microwaves, sharp tools/slicers, as well as other equipment as necessary.

Physical or Environmental Demands:

The physical demands described here are representative of those that that must be met by an employee to successfully perform the essential functions of the job.

This position requires constant standing. All positions may require constant, frequent, or occasional: standing, walking, lifting, sitting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, talking, hearing, repetitive motions, eye/hand/foot coordination. Must be able to lift up to 25lbs.

The noise level in the work environment is usually moderate to high.

Position Type and Expected Hours of Work:

This is an hourly position. Scheduled hours vary by restaurant needs, including necessary adjustments during high and low seasonal changes. Typical days and hours of work for this position are Monday-Sunday 6am-6pm (varying shifts). Other days/hours, including holidays, required as needed or assigned.

Required Experience and Skills:

A minimum of one-year prep and/or cooking experience required. Restaurant experience is preferred.

Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.

Work Authorization/Security Clearance:

* Satisfactory completion of a pre-employment drug screening.
* Satisfactory completion of a criminal background check.
* Satisfactory completion of a background check in accordance with the Transportation Security Administration (TSA).

Language Ability:

Ability to read, analyze, interpret general business rules and technical procedures.

Ability to clearly and effectively communicate information and respond to questions from management and team members.

Other (Secondary) Responsibilities:

Assist with other restaurant functions including other assigned duties as needed. This may include cook, dish-washing, bussing, maintenance, cashiering, and cleanliness of equipment and facility.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement:

Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to, recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

Keywords: The Fresquez Companies, Rio Rancho , Cashier & Crew - Mac's Steak in the Rough - Rio Rancho, Hospitality & Tourism , Rio Rancho, New Mexico

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