Customer Accounts Advisor
Company: Aarons
Location: Ramah
Posted on: May 15, 2022
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Job Description:
Average Annual Total Compensation $31,549**
This is a non-exempt role, paid an hourly wage. The average pay
reflected includes base wages for average hours scheduled and
average incentive compensation for this role over a twelve month
time period. All average pay/compensation amounts are estimates and
are not guarantees of any specific hourly wage or incentive
compensation amount, nor of future performance.
Aaron's Customer Account Advisors serve as coaches to our customer,
driving payment collections and lease agreement renewals by
understanding lease agreement benefits and ensuring customers are
100% satisfied with the product. As a Customer Account Advisor, you
will build relationships with our customers over the phone and
face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people,
demonstrate empathy, listen attentively, explain things simply and
easily, and successfully navigate difficult conversations. Strong
multi-tasking, organizational, negotiation and persuasion skills
are necessary. Like all Aaron's team members, they share our
purpose and passion for making a real difference in the lives of
others and the rewards that come from creating strong personal
connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining
updated customer information in the store computer system and
documenting all customer payment appointments.
United States at least 21 years old with a valid state Driver's
License and compliance with the Company's Driver Qualification
Policy; including satisfactory MVR (driving record). Canada at
least the age of 18.
Keywords: Aarons, Rio Rancho , Customer Accounts Advisor, Other , Ramah, New Mexico
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