Customer Access Representative
Company: Presbyterian Medical Services
Location: Bernalillo
Posted on: March 16, 2023
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Job Description:
CUSTOMER ACCESS REPRESENTATIVE
$100 EMPLOYEE REFERRAL BONUS
JOB CATEGORY: ADMINISTRATION
POSITION SUMMARY: This position provides receptionist duties for
the center and performs a variety of clerical duties including
patient appointments and registration, management of patient flow,
billing, and payment collections.
REQUIREMENTS:
* High school diploma or general education degree (GED)
required.
* One year formal training, education or experience in business
office procedures required.
* Computer experience required; ability to work with Windows-based
programs strongly preferred.
* Experience or training in customer service industry
preferred.
* Experience in medical billing preferred.
* Bilingual Spanish / English or Navajo / English preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
* If required to assist with state Centennial Care / Medicaid
enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment,
must successfully complete required state and federal health
insurance enrollment assistance training programs and obtain
related certifications before providing enrollment services and
maintain current while required to provide these services.
SCREENING REQUIREMENTS:
* According to PMS Human Resources Policy 205.006, "Healthcare
Personnel Testing & Immunization Requirements," this position must
comply with required testing and immunizations. Testing and
immunizations including TB, Hepatitis B (consent or waiver), Tdap,
MMR, and Varicella, will be available at the employee's PMS health
center. Influenza vaccines will be required according to dates set
by the CDC and NMDOH.
* If required to assist with NM Health Insurance Exchange (NMHIX)
enrollment, this position requires successful completion of a
Criminal Records Check prior to providing these services.
BONUSES
* All bonuses subject to tax withholding and eligibility
requirements.
EOE/AA/M/F/SO/Vet/Disability
Keywords: Presbyterian Medical Services, Rio Rancho , Customer Access Representative, Other , Bernalillo, New Mexico
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