Customer Service Agent

Company: ATA Services
Location: Santa Fe
Posted on: June 1, 2025

Job Description:

ATA Services, Inc. is currently seeking to hire a Customer Service Agent to work on a temporary assignment. This position is located in-office in Santa Fe, NM.

• Start Date: ASAP
• Pay Rate: $16.00 per hour with weekly pay
• Location: Santa Fe, NM
• Schedule: Monday - Friday; 8am - 5pm
• Requirements: MUST pass a criminal background check and fingerprintingThe purpose of this Statement of Work is to define the duties, responsibilities, and performance expectations for an MVD Partner Management Support Specialist. This role is intended to provide general administrative and operational support to MVD Partner Management specialists and management, ensuring efficient and timely handling of day-to-day tasks, support inquiries, inventory requests, and other tasks as delegated in support of division operations.The MVD Partner Management Support Specialist will perform a wide range of administrative and clerical functions to support daily operations, including but not limited to:
  • Responding to general inquiries via phone, email, or in person, and providing accurate and timely information to internal and external stakeholders.
  • Reviewing provider inventory requests, fulfilling approved orders, and documenting inventory distribution in accordance with division procedures.
  • Preparing written correspondence, form letters, and notices using Microsoft Word or equivalent software.
  • Assisting specialists and management with clerical and administrative tasks, including organizing files, scheduling meetings, providing helpdesk support, and tracking documents.
  • Utilizing Windows-based systems and Microsoft Office applications (Excel, Word, Outlook) to manage and maintain records, databases, and reports.
  • Performing general office duties such as scanning, data entry, generating reports, document preparation, and filing.REQUIREMENTS:
    • Must be able to pass a criminal background check and fingerprinting
    • 1+ years' experience working as an Administrative Assistant
    • High School degree: additional qualification as a personal assistant or secretary will be a bonus.
    • Significant experience with office management and daily operations
    • Good practical experience with MS Office
    • Excellent knowledge of office equipment-- like printers and fax machines
    • Strong verbal and written communication skills
    • Strong organizational and time-management skills ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
      
      Compensation details: 16 Hourly Wage
      
      
      
      PI45cb3b1c8c21-37248-37691446

Keywords: ATA Services, Rio Rancho , Customer Service Agent, Sales , Santa Fe, New Mexico